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Spotify faced a major global outage on April 9, 2025, beginning around 10:00 BST, affecting thousands of users across the US, UK, and Europe, with most unable to play music; over 7,500 reports came from the UK alone. Spotify quickly acknowledged the issue and began restoring service within two hours, although the root cause remains undisclosed. Users still facing problems are advised to log out, clear app cache, or restart devices, and stay updated via Spotify’s support channels or Downdetector.